Shipping & Delivery Policy

This Shipping & Delivery Policy applies to purchases made through the Vasudha Enterprises Website, https://vasudhaenterpriseswada.in/

1. Order Processing

Orders are processed after successful confirmation of the order and payment, where applicable.

We aim to process orders within [5–7 business days]. Orders placed on Sundays or public holidays may be processed on the next business day.

In case additional information is required to process an order, our team may contact you using the contact details provided at checkout.

2. Shipping Locations

We currently accept orders for delivery to locations within India, subject to serviceability of the delivery address.

Certain remote or restricted locations may not be serviceable by our delivery partners.

3. Estimated Delivery Time

After dispatch, orders are generally expected to be delivered within [5–7 business days], depending on the delivery destination and courier serviceability. The delivery time can also go up to 15-18 days depending on regional issues, vehicle delays etc.

Delivery timelines are estimates and may vary because of:

• Location and distance
• Weather conditions
• Public holidays
• Transport or logistics disruptions
• Natural disasters or other circumstances beyond our reasonable control
• Incorrect or incomplete address information
• Customer unavailability
• Delays caused by the shipping carrier

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout or communicated to the customer before order confirmation.

Shipping charges may vary depending on product quantity, package weight, destination, and delivery service.

5. Order Tracking

Where tracking is available, customers may receive shipment/tracking information through the contact details provided with the order.

Customers are requested to keep their phone number available to coordinate delivery with the courier partner.

6. Incorrect Address

Customers are responsible for providing an accurate and complete shipping address, including:

• Name
• House/building number
• Street/locality
• City
• State
• PIN code
• Contact number

Vasudha Enterprises shall not be responsible for delivery delays or additional costs caused by an incorrect, incomplete, or inaccurate address supplied by the customer.

7. Damaged Package at Delivery

Customers should inspect the package at the time of delivery, wherever reasonably possible.

If the package appears seriously damaged, opened, leaking, or tampered with, the customer should:

1. Take photographs/videos of the package before opening it.
2. Record the condition of the package and product.
3. Contact Vasudha Enterprises as soon as possible.
4. Provide the order number and supporting photographs/videos.

Claims regarding transit damage should preferably be reported within 48 hours of delivery.

8. Non-Delivery or Delayed Delivery

If an order has not been delivered within the estimated delivery period, please contact us with your order details.

We will make reasonable efforts to investigate the shipment and assist with the delivery.

9. Delivery Attempts

If the courier partner is unable to deliver the order because the customer is unavailable, the address is incorrect, or the customer does not respond to delivery attempts, additional delivery attempts may be made according to the courier partner’s procedures.

An order returned to us because of customer-related delivery failure may be subject to additional shipping charges before it can be re-dispatched.

10. Contact Us

For questions regarding shipping or delivery, please contact:

Vasudha Enterprises
Wada, Palghar, Maharashtra, India
Phone: +91-7030155691
Email: vasudhaenterpriseswada@zohomail.in
Website: https://vasudhaenterpriseswada.in/

By placing an order through our Website, you acknowledge and accept this Shipping & Delivery Policy.